Privacy Policy
Last Updated: 14/12/2025
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or request our services.
1. Information We Collect
When you use our website or submit a request, we may collect:
Name
Phone number
Email address
Basic transaction-related details (only if you voluntarily provide them)
Any message or description submitted through forms
2. Purpose of Data Collection
We collect information only to:
Provide complaint guidance and customer support
Respond to user inquiries
Communicate regarding submitted requests
Improve service quality and user experience
We do not sell, rent, or misuse personal information.
3. Data Protection
We apply reasonable security measures to protect your information.
However, no online transmission is completely secure, and users share data at their own discretion.
4. Information Sharing
Information may be shared only when required:
To assist with complaint guidance
To communicate with relevant service providers (with user consent)
We do not share data with unauthorized third parties.
5. Cookies
Our website may use cookies to enhance performance and usability.
You can disable cookies through your browser settings.
6. External Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
7. User Rights
You may request:
Access to your data
Correction of incorrect information
Deletion of your personal information
8. Contact Information
For privacy-related questions, contact us at:
📧 Email: support@paymentissueguide.online