Terms and Conditions
Last Updated: 14/12/2025
By accessing this website or using our services, you agree to the following Terms & Conditions.
1. Service Description
We provide independent complaint guidance services for wrong, failed, or pending payment transactions.
We are not affiliated with any bank, financial institution, NPCI, UPI platform, or government authority.
2. No Guarantees
We do not:
Guarantee refunds
Guarantee transaction reversal
Guarantee recovery of funds
Final outcomes depend solely on the respective bank or payment service provider.
3. User Responsibilities
Users agree to:
Provide accurate information
Use the website lawfully
Understand that our role is limited to guidance only
4. Fees
If any service fee applies, it will be clearly disclosed before service delivery.
If services are free, this will be clearly stated.
5. Limitation of Liability
We are not responsible for:
Decisions taken by banks or payment platforms
Delays in complaint resolution
Financial losses or damages
Our service is limited to providing information and guidance.
6. Modifications
We reserve the right to update these Terms at any time without prior notice.
7. Governing Law
These Terms are governed by the laws of India.
8. Contact
For questions regarding these Terms, contact:
📧 Email: support@paymentissueguide.online